J.B. Hunt Improving Invoice Visibility

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Text, Improving Invoice Visibility, Amy Horn, Director of Finance, J. B. Hunt Transport, Inc., Headshot of Amy Horn

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What is so great about the U.S. Bank product is the ability to watch that invoice flow into the system. And not only can we watch it flow into the system, we can take further action in the U.S. Bank system if something's wrong with that invoice. We set up alerts. We know when an invoice goes into an error queue of sorts. We have quick visibility to take action and get that money in house as quickly as possible.

And another aspect that I think makes us stronger partners together is the note methodology that we can use in the U.S. Bank platform. So not only can I, as a carrier, send a note to the shipper or to U.S. Bank they can also send notes back and forth to us. Instead of sending emails back and forth, we can keep everything pertaining to that one specific invoice in a note communication log and see how many times it's been worked, what's been done to try to resolve the issue. And that's a game changer for us.

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Logo, U.S. Bank